AnsweredAssumed Answered

Installation issues, Database, MB strings and .htaccess

Question asked by Aaron Acosta on Jan 18, 2016
Latest reply on Jan 18, 2016 by Angel Magana

Hi guys,


I'm trying to install the professional version of Sugarcrm. At the system check, I'm recieving the following messages:


Database Support was not found. Please make sure you have the necessary drivers for one of the following supported Database Types: MySQL or MS SQLServer. You might need to uncomment the extension in the php.ini file, or recompile with the right binary file, depending on your version of PHP. Please refer to your PHP Manual for more information on how to enable Database Support.


Functions associated with the Multibyte Strings PHP extension (mbstring) that are needed by the Sugar application were not found.


Test for .htaccess rewrites failed. This usually means you do not have AllowOverride set up for Sugar directory.


Location of your PHP configuration file (php.ini):
C:\Program Files (x86)\PHP\php.ini



However, my php.ini file is not in that path, and my actual php file has those parameters uncommented already. I have the feeling that the installation is not picking the proper file.


Any ideas? Thanks in advance!