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Process Author - http 500 error when timespan action involved ?

Question asked by Neil Conacher on Jan 9, 2016
Latest reply on Apr 13, 2016 by Daniele Lucca

Hi

Just getting up to speed on PA. Getting http 500 error when saving record that triggers Process. The Process definition is based on Revenue Line item Sales Stage changing to Closed Won - I want to create a related Task.

 

If I don't set a start date or completion date, the change record saves OK and Task is generated successfully. Likewise if I used fixed date and time the also OK.

 

However when using Timespan option in PA action then error results (eg. set to 1 day)

 

Thanks

 

Neil

 

 

 

This link on Re: Process Author: Getting some issues while automate the business processes and have some question regarding. re Jill workarounnd doesn't seem to work

https://community.sugarcrm.com/sugarcrm/topics/unable-to-start-a-process-definition-based-on-time-event-in-7-6?utm_sourc…

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