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How can I name Cases using variable values?

Question asked by expressoshoppe on Dec 17, 2015
Latest reply on Dec 18, 2015 by Jaume Albaigès

Rather than typing case names, we'd like to combine the values of a couple of other fields and make them the case name.

 

For example: Contact_Last_Name +  ": " + Customer_Complaint = Johnson: Broken Keyboard

 

I know there's a right place to add the code, but I don't know where that right place is.

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