OK, so again Sugar does not support the version of outlook installed from our 365 accounts, outlook 2016. I was told that my case was added to the Feature Request list, really? You are just not thinking about this? Yet another reason we will be moving away from our Professional license at some point.
Ok, sorry about the rant.........
So my reason for the post, has anyone gotten around this? I have 2 users who are left out right now and looking to me for a fix. I do know one thing, I upgraded my office to 2016 from 365 and the installed plugin kept working. So i'm thinking that if I can trick the installer into thinking that I have 2013 installed it would get past this issue. Any ideas on the reg key it looks at?