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How do I make it so only the SugarCRM gets an email about a planned call?

Question asked by Amy Cox on Dec 14, 2015

I was surprised to learn that when a call is planned and the user select remind via email, that everyone gets a email about the call, including the Contact/Target/Lead/Account.

Some users want to be reminded of the call via email vs pop-up, because they are not always login or looking at SugarCRM.  They don't want the Contact/Target/Lead/Account to get the email reminder though.

 

How do I make it so the Contact/Target/Lead/Account doesn't get an email reminder?

 

Also what other module records can send emails out on it's own, ex. meetings?

 

Using SugarCRM 6.5

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