AnsweredAssumed Answered

SugarCRM abandons Workflows for small business / Professional users

Question asked by on Dec 10, 2015
Latest reply on Dec 11, 2015 by Alex Nassi

With latest announcement that SugarCRM is discontinuing WorkFlows and replacing with Process Author for Enterprise+ clients only (minimum 10 user license requirement), SugarCRM is effectively punting small business users that have supported them from day one and helped Sugar grow their business. Anyone who has built their small business around workflows will soon discover 1) they have to upgrade to Enterprise (min 10 licenses) and 2) they have to re-write all their workflows by late 2016. For all the reasons I did not go with Salesforce, now I am wishing I didn't go with Sugar.  How is this affecting your business?