AnsweredAssumed Answered

Can you default the Assigned To of a Case to a blank value?

Question asked by Jon Parmley on Dec 1, 2015
Latest reply on Dec 4, 2015 by Tim Turnquist

Upon creating a new case, can the Assigned To be default to a blank value?  The field would be required inducing the user to populate the Assigned To in order to save.  There is a common use case in which the user saving the Case forgets to change the Assigned To which defaults to their own personal user. 

Outcomes