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How can you track/report on Calls/Tasks marked as Held/Completed per day/month etc.

Question asked by Jirik Haselgrove on Nov 24, 2015
Latest reply on Jan 26, 2017 by Limesh Parekh

This is for the purposes of tracking the activity for some of our phone-based sales staff, as we want to implement some basic call completion targets for staff daily.

 

We are using Sugar CE.

 

Cheers,

 

Jirik

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