AnsweredAssumed Answered

Imports errors

Question asked by surpriz on Nov 24, 2015
Latest reply on Nov 24, 2015 by cmutek

Hi there,



I work with Sugarcrm for about 2 years and everything was right so far but today I need you because for 1 week I'm getting a problem importing new contact with sugarcrm. I was working so far.


My problem : I cannot import new contact by CSV. Here is the error I found : Fatal error: Maximum execution time of 60 seconds exceeded in/htdocs/_sugarcrm/modules/Import/ImportFieldSanitize.phpon line 16


The server is the same. Nothing has changed for 2 years.


Here is the log file :

Tue Nov 24 11:22:28 2015 [7634][2][FATAL] Caught error: stat() [<a href='function.stat'>function.stat</a>]: stat failed for upload/import/status_2.csv

Tue Nov 24 11:22:28 2015 [7634][2][FATAL] Caught error: touch() [<a href='function.touch'>function.touch</a>]: Unable to create file upload://import/status_2.csv because No such file or directory


I tried to change files permissions and a quick repair. But ...


Have you any ideas ?