AnsweredAssumed Answered

IMAP new record creation issue

Question asked by mayuri.donda on Nov 19, 2015
Latest reply on Nov 20, 2015 by mayuri.donda

Hi,

 

I am using Sugar Professional 6.5 (on premise) and I am trying to create new record in IMAP using admin login.

 

When I click on save button the page keeps loading and nothing is happening. I have already tried checking the connection between application and mail server using telnet and I am receiving response. Even sugar log is not showing any error.

 

IMAP / email details are also correct.

 

Can anyone help me what could be the issue?

 

Thanks & Regards,

Mayuri Donda

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