AnsweredAssumed Answered

IMAP new record creation issue

Question asked by mayuri.donda on Nov 19, 2015
Latest reply on Nov 20, 2015 by mayuri.donda



I am using Sugar Professional 6.5 (on premise) and I am trying to create new record in IMAP using admin login.


When I click on save button the page keeps loading and nothing is happening. I have already tried checking the connection between application and mail server using telnet and I am receiving response. Even sugar log is not showing any error.


IMAP / email details are also correct.


Can anyone help me what could be the issue?


Thanks & Regards,

Mayuri Donda