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SugarCRM bounced email processing issue

Question asked by spark2 on Nov 9, 2015
Latest reply on Nov 11, 2015 by Alan Beam

The SugarCRM built in functionality for bounced email processing seems broken or incomplete. SugarCRM requires the unique identifier to be part of the email body, but the reality is that many remote MTAs return the bounced email as an attachment, and Sugar can't seem read this?

 

Is there a way around this without re-rewriting the core code?

 

Thanks

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