We've modified the Activities panel to show completed tasks (with lines through them) so we don't need to see the completed tasks displayed again in the history panel (cases).
How can I prevent the history panel from displaying task records?
In customer/modules/Cases/metadata/subpaneldef.php I commented out the tasks in the ForHistory section did a Quick Repair & Rebuild but completed tasks are still showing in the History Subpanel!
Well I ended up just modifying the SQL query in the forhistory.php in tasks/metadata (after copying it to custom folder of course)
I don't see the purpose of the definitions in the subpaneldef.php file for the various modules if removing items to take them out of the subpanel has no effect.
Retrieving data ...