false warning are a permissions problem?

Hi Francesca,

It seems I have this problem now. Do you have any solutions for this? I am currently on sugar7.6.0.0.

Anything will be helpful. 

Thanks

I don't have a solution as such, just a series of things I repeated again and again until I could see formulae, and roles under users.

Fix permissions from root down, I use these which set user/group to apache on everything, all directories to 775 and all files to 664

sudo chown -R  apache:apache *

sudo find . -type d -exec chmod 775 {} \;

sudo find . -type f -exec chmod 664 {} \;

delete everything from the cache folder

Repair/Rebuild and everything else in the Repair list that doesn't give a special warning

The system has been stable in 7.6.1 for a while (crossing my fingers)

The only other big change I made to 7.6.1 is the consolidation of the language files (Where in code to maintain dropdowns for 7.x ? ) , though I don't quite see how that would affect anything.

HTH

FrancescaS

Thanks a lot

Appears fixed in 7.6.2.1

Hi Francesca,

Is your system still stable under 7.6.2.1???

We are having the EXACT same issue you described.  We are currently on 7.6.1.0.

I've also queried the MySQL DB and all of the team_set_id's for users are set to 1 (Global), however, when users try to create call reports they receive the same error message you described in your OP.  I queried the DB for the call reports module and all of the call reports are there, however, the team_set_id is blank.  As an admin, I can open the call report, edit the default team and set it to Global manually and it now appears for all users.  However, it is a pain to do this manually for all users.

I have kept my eye on the Dev Console in Chrome, and occasionally I will see the following error: "Failed to load resource: the server responded with a status of 401 (Unauthorized Unknown)"  with a link that is similar to "https://<ourSugarInstance>.com/rest/v10/metadata?type_filter", followed by a very long URL.

The URL brings me to an empty tab with a JSON response.  It reads: {"error":"need_login","error_message":"No valid authentication for user."}

What's particularly strange is we got this error message consistently for about 48 hours when our entire sugar system was down.  However, now we see it popping up at random but Sugar still functions normal for the most part (Minus the "error while connecting to server" error message).  I cannot seem to recreate it

Appears stable, yes.