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Adding .isc attachments for Phone Calls

Question asked by Ray_Grey Ray_Grey on Oct 15, 2015
Latest reply on Oct 20, 2015 by Ray_Grey Ray_Grey
When I add a meeting to to the Calender and click "Save & Send Invites" it sends the standard email to the invitees, along with the .isc attachment which can be used to add the details to an external calendar (e.g. Outlook 2013). 

However, when I add a Call to Sugar and click "Save & Send Invites", although the standard email is sent to the invitees, it does not contain a .isc attachment and therefore the phone call cannot be easily logged into an external calendar (e.g. Outlook 2013) and needs to be added manually. 

Is there a way the .isc attachment can be added to the Calls email, even though the location will be blank?

If so, how can this be done?

We are running Sugar 6.5.2 (Build 1001).