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No $installdefs Defined In cache/upgrades/

Question asked by Mary Caelsto-Lenker on Oct 5, 2015
SugarCRM CE 6.5.22
Trying to install the zendesk integration module (which I have done successfully on another installation)

However, I am now getting this error when I commit the install:
No $installdefs Defined In cache/upgrades/temp/RLX7E6/manifest.php

Since this particular zip file installed properly on another installation I'm guessing there's something in my setup. When I go to the /cache/ directory, I don't see an upgrades path. Are my permissions wrong (775) to allow Sugar to create the directory?