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Process author - Use Case : Automating Common Tasks Using a Dropdown Field and Workflows

Question asked by vgomes@triscal.com.br on Sep 28, 2015
Latest reply on Sep 28, 2015 by 6764049
Hi !!!

I tried to create use case :  Process author - Use Case : Automating Common Tasks Using a Drop down Field and Workflows   using process author, but is not possible.
I can ́t see error message or anything else.


1- Start event : Created for new records  and update records
2 - Send e-mail for  contacts address email , criteria :  if  auto Reply field = "Thank you e-mail "
3 - Action : Change  auto reply field  to blank value
4 - End Process.



Can help me?
My process doesn ́t run , i don ́t find the error !!


use case:http://support.sugarcrm.com/04_Knowledge_Base/02Administration/100Workflows/Automating_Common_Tasks_...


Thank you !
Verônica Gomes

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