AnsweredAssumed Answered

Outlook Contact Categories Concatenation

Question asked by nscott nscott on Sep 17, 2015
Latest reply on Oct 13, 2015 by Shawn Smith
In Outlook Contacts, when I click "Mark to Sync" for a particular contact, it should assign them to the category "SugarCRM".  However, if they already are part of a different contact category (for example "Business"), then it assigns them to a new category that is a concatenation of the existing category and SugarCRM ("BusinessSugarCRM" in this example).  They still appear to sync correctly, but the categorization is all messed up.  Outlook is capable of handling multiple categories for the same contact, so I am requesting that SugarCRM respect the old category, and simply add a new "SugarCRM" category to that contact.

I am using SugarCRM Professional, Version (Build 1552) and the Sugar Plug-in for Microsoft Outlook (32-bit) Version 2.0.2 Build in Microsoft Office Professional Plus 2013.