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emails with up to 5 send trials stuck in queue.

Question asked by Stefan Müller on Sep 15, 2015
Latest reply on Sep 15, 2015 by Amy Cox
We set up a campaign with about 15.000 Mails to be send out in total. The scheduler works fine, the log shows no problem, but there are about 1.000 Mails that stuck in the queue with up to 5 send trials. The bounce handler scheduler works fine, without interruption, same with the send email job.
The campaign shows no bounce entries and the email addresses in question looks fine.

How many trials sugar will make? Any idea?

Thanks for your reply!