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When I merge duplicates in CE, custom module records using a flex relate field become unlinked

Question asked by Tom Graham on Sep 10, 2015
Latest reply on Feb 5, 2016 by Amy Cox
I'm using v6.5 CE.  When I merge duplicate records in a stock module (i.e. Leads), records from a custom module which are linked though a flex relate field in the custom module become unlinked.

When you view the custom module record inside the CRM interface, the related field shows as blank.  In the database I can see that there is a parent_id, however this appears to be the id of the pre-merged record.  The linked record has subsequently merged with another Lead and the Lead with the parent_id has been deleted.

Normally modules linked in this fashion remain linked after a merge (take Notes for example), however this does not seem to be the case for this custom module.  Is there something I can do to have the custom module record remain linked to its parent after a merge?

Thanks.

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