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Support Portal not trigger workflow condition?

Question asked by pavan agrawal on Sep 3, 2015
Latest reply on Sep 3, 2015 by Justin Kuehlthau
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Hi,
I am using sugar pro. I am creating case from a API. Everything seems working but workflow not calling. Once i creates a case from Sugar Portal then workflow trigger and send email. Please tell me how to call same workflow from API?

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