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How to Call workflows when Case Created from Support Portal?

Question asked by pavan agrawal on Sep 1, 2015
Latest reply on Oct 12, 2015 by pavan agrawal
Hi,

We are creating our self support portal for manager customer cases. Cases creation is working fine but workflow not calling. When i create a case from sugar portal, trigger is working. How to check if case coming via API or portal to trigger workflow?

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