AnsweredAssumed Answered

Install SugarCRM issue

Question asked by Hoi Nang Mak on Aug 25, 2015
Latest reply on Aug 26, 2015 by Dhaivat Naik
Hi , I installed SugarCRM6.5. The following error message appears when I install for web.
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Component                                                                    Status
Writable SugarCRM Configuration File (config.php)
The config file exists but is not writeable. Please take the necessary steps to make the file writeable. Depending on your Operating system, this might require you to change the permissions by running chmod 766, or to right click on the filename to access the properties and uncheck the read only option.The config override file exists but is not writeable. Please take the necessary steps to make the file writeable. Depending on your Operating system, this might require you to change the permissions by running chmod 766, or to right click on the filename to access the properties and uncheck the read only option.Writeable Custom DirectoryThe Custom Directory exists but is not writeable. You may have to change permissions on it (chmod 766) or right click on it and uncheck the read only option, depending on your Operating System. Please take the needed steps to make the file writeable.Writable Cache Sub-DirectoriesThe files or directories listed below are not writeable or are missing and cannot be created. Depending on your Operating System, correcting this may require you to change permissions on the files or parent directory (chmod 755), or to right click on the parent directory and uncheck the 'read only' option and apply it to all subfolders.Please fix the following files or directories before proceeding:
/var/www/html/sugarcrm/cache/
/var/www/html/sugarcrm/cache/images
/var/www/html/sugarcrm/cache/layout
/var/www/html/sugarcrm/cache/pdf
/var/www/html/sugarcrm/cache/xml
/var/www/html/sugarcrm/cache/include/javascript
Writable Modules Sub-Directories and Files  
                                                                                                             Warning: Not Writable
Please fix the following module directories and the files under them before proceeding:
/modules

Writable
Upload
Directory                                                                              
Warning: Not Writable
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I try to change the file permissions but still above error message is displayed.

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