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Unable to create User Roles - Ajax error

Question asked by Ray_Grey Ray_Grey on Aug 21, 2015
Latest reply on Aug 24, 2015 by Alex Nassi
We are using Sugar CE Version 6.5.20 and having trouble creating User Roles. 

When we click on Admin > Role Management > Create, we receive the "An error has occurred... disable Ajax for this module" error message.

We then click on Admin > System Settings > Configure AJAX User Interface, disable all the modules and click "Save".

This normally resolves the issue, however we are still unable to create a User Role and continue to receive the same error message.

Is there another AJAX section within settings I am missing, or is there an alternative solution?

Ray.

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