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Import email to custom module - import failed

Question asked by rowens rowens on Aug 9, 2015
Latest reply on May 20, 2017 by David López
"Import to Sugar" (from Emails Inbox) to custom module fails with error message: "Message No 1, Status: Import Failed because either the message is already imported or deleted from server."  Import dialog works properly (allowing selection of the custom module, and then selection of individual record).  It is not a problem with the individual message:  the same message can then be imported to an Account or Contact record without a problem.   Have verified all of the activities relationships to the custom module.  Any idea would be much appreciated.

SugarCRM CE 6.5.20