Not all edited fields are captured in changelogs.

Question

After login to SUGARCRM 6.5.16 version
1) Go to cases
2) Edit existing case
3) Edit various fields like priority, status, type, subject,description,account name,etc.
Not all edited fields are captured in changelogs. How can we show all edited information in
change logs.

Community Alumni User · Accepted Answer

Hi avijit , You need to enable auditing true for the fields for which you want to capture the change log. You can do it by clicking the audit checkbox for fields in studio. You can do it through extension file as Mike Solomon has suggested. Thanks!