AnsweredAssumed Answered

campaign emails, why some client receive plain text email content even though i did not check the "Send Text Only" for the email template

Question asked by Marc Yu on Jul 19, 2015
Latest reply on Jul 20, 2015 by Marc Yu
When sending campaign emails, why some client receive plain text email content even though i did not check the "Send Text Only" when define the email template.

Does the campaign send both the HTML content and plain text content when getting content from an email template? Does it leave the content for email client to decide which content to display???

Please help. I really appreciate it.

Outcomes