We have installed SugarCRM 6.5.16 Community Edition on Linux Centos server. Linux server running the instance perfectly if we login from System Administrator User. But when we try to login as a Regular User, the Home page just shows empty screen when login and in console an "NetworkError: 500 Internal Server Error – “appears.
Here, if we modify the URL to access any other module, this module is accessible, and then when we access Home page again from menu, Home page is also accessible now. Means we are having issue to access home page on login.
Kindly suggest what could be the issue?
Is this any issue regarding Regular User session?
1: I run the same instance on Linux Red Hat, Windows, and Windows server, the same instance work fine there.
2: I also removed home page dashlets for Regular Users, but issue remained.
3: I also enable mbstring on server, but issue remained.
4: I also checked server error logs and removed the errors i.e
“failed to open stream: No such file or directory” But issue remained.
5: I also checked SugarCRM logs but could find nothing regarding this issue.
6: I also removed instance cache and do Quick Repair and Rebuild, but issue remained.