Upgrade failed

Question

Hello everyone, i'm trying to install a localized language on my latest CE version 6.5.20 (build 1001), but averytime i use the upgrade fwizard, after pressing "next" button, the page returns me the following error and the task ends: Fatal error: Call to undefined function posix_getpwuid() in /volume1/web/sugarcrm/modules/UpgradeWizard/systemCheck.php on line 94
How can I fix it?
Thanks in advance.

Community Alumni User · Accepted Answer

Hello Eddi,

Please review our Creating a phpinfo File Knowledge Base article. After the phpinfo file is created on your web server, navigate to that file.

The page will update to look similar to this screenshot:

Search the page for 'posix'. If you have a section like the one shown below, posix is enabled with your PHP installation:

If not, you'll need to follow the steps outlined in the PHP documentation on posix to install and enable it.

Regards,
Dan Kallish
Advanced Support Engineer
SUGARCRM

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