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500 Internal Server Error after installation

Question asked by banxer banxer on Jun 11, 2015
Latest reply on Jun 12, 2015 by Dhaivat Naik
Hi,

I am trying to install SugarCE-Full-6.5.20 for several days.

I got an vServer running with Apache/2.2.16 (Debian)

All looks fine, i got all permissons set correct (trying also 777 and 666)

--------------------------------------------------------------------------------------------
Creating Sugar configuration file (config.php)

Creating Sugar application tables, audit tables and relationship metadata
.................................................

Creating default Sugar data

     Creating default users...   done
     Creating default scheduler jobs...   done

The setup of Sugar 6.5.20 is now complete!
Total time: 34.522641181946 seconds.
Approximate memory used: 53084376 bytes.
-------------------------------------------------------------------------------------------

but when I click "next" I got always:

Internal Server Error 

The server encountered an internal error or  misconfiguration and was unable to complete  your request.


Here is the install.log file:


2015-06-11 15:03:07...ERROR:: The provided Database Name already exists.  You can<br>1.  hit the back button and choose a new database name <br>2.  click next and continue but all existing tables on this database will be dropped.  <strong>This means your tables and data will be blown away.</strong>
2015-06-11 15:03:07...Passed DB install check
2015-06-11 15:03:07...WARNING:: no errors detected, but DB tables will be dropped!, issuing warning to user
2015-06-11 15:03:07...End DB Check Process *************
2015-06-11 15:03:09...installerHook: Could not find custom/install/install_hooks.php
2015-06-11 15:03:23...installerHook: Could not find custom/install/install_hooks.php
2015-06-11 15:03:25...installerHook: Could not find custom/install/install_hooks.php
2015-06-11 15:03:25...calling handleSugarConfig()
2015-06-11 15:03:25...calling handleLog4Php()
2015-06-11 15:03:25...calling handleHtaccess()
2015-06-11 15:03:25...calling handleDbCharsetCollation()
2015-06-11 15:03:26...looping through all the Beans and create their tables
2015-06-11 15:03:26...processing table acl_actions
2015-06-11 15:03:26...dropping table acl_actions
2015-06-11 15:03:26...creating table acl_actions
2015-06-11 15:03:26...creating Relationship Meta for ACLAction
2015-06-11 15:03:26...processing table acl_roles
2015-06-11 15:03:26...dropping table acl_roles
2015-06-11 15:03:26...creating table acl_roles
2015-06-11 15:03:26...creating Relationship Meta for ACLRole
2015-06-11 15:03:26...processing table relationships
2015-06-11 15:03:26...dropping table relationships
2015-06-11 15:03:26...creating table relationships
2015-06-11 15:03:26...creating Relationship Meta for Relationship
2015-06-11 15:03:26...processing table leads
2015-06-11 15:03:26...dropping table leads
2015-06-11 15:03:26...creating table leads
2015-06-11 15:03:26...creating Relationship Meta for Lead
2015-06-11 15:03:26...processing table cases
2015-06-11 15:03:26...dropping table cases
2015-06-11 15:03:26...creating table cases
2015-06-11 15:03:26...creating Relationship Meta for Case
2015-06-11 15:03:26...processing table bugs
2015-06-11 15:03:26...dropping table bugs
2015-06-11 15:03:26...creating table bugs
2015-06-11 15:03:26...creating Relationship Meta for Bug
2015-06-11 15:03:26...processing table users
2015-06-11 15:03:26...dropping table users
2015-06-11 15:03:26...creating table users
2015-06-11 15:03:26...creating Relationship Meta for User
2015-06-11 15:03:26...processing table campaign_log
2015-06-11 15:03:26...dropping table campaign_log
2015-06-11 15:03:26...creating table campaign_log
2015-06-11 15:03:26...creating Relationship Meta for CampaignLog
2015-06-11 15:03:26...processing table project
2015-06-11 15:03:26...dropping table project
2015-06-11 15:03:26...creating table project
2015-06-11 15:03:26...creating Relationship Meta for Project
2015-06-11 15:03:26...processing table project_task
2015-06-11 15:03:26...dropping table project_task
2015-06-11 15:03:26...creating table project_task
2015-06-11 15:03:26...creating Relationship Meta for ProjectTask
2015-06-11 15:03:26...processing table campaigns
2015-06-11 15:03:26...dropping table campaigns
2015-06-11 15:03:26...creating table campaigns
2015-06-11 15:03:26...creating Relationship Meta for Campaign
2015-06-11 15:03:26...processing table prospect_lists
2015-06-11 15:03:26...dropping table prospect_lists
2015-06-11 15:03:26...creating table prospect_lists
2015-06-11 15:03:26...creating Relationship Meta for ProspectList
2015-06-11 15:03:26...processing table prospects
2015-06-11 15:03:26...dropping table prospects
2015-06-11 15:03:26...creating table prospects
2015-06-11 15:03:26...creating Relationship Meta for Prospect
2015-06-11 15:03:26...processing table email_marketing
2015-06-11 15:03:26...dropping table email_marketing
2015-06-11 15:03:26...creating table email_marketing
2015-06-11 15:03:26...creating Relationship Meta for EmailMarketing
2015-06-11 15:03:26...processing table campaign_trkrs
2015-06-11 15:03:26...dropping table campaign_trkrs
2015-06-11 15:03:26...creating table campaign_trkrs
2015-06-11 15:03:26...creating Relationship Meta for CampaignTracker
2015-06-11 15:03:26...processing table releases
2015-06-11 15:03:26...dropping table releases
2015-06-11 15:03:26...creating table releases
2015-06-11 15:03:26...creating Relationship Meta for Release
2015-06-11 15:03:26...processing table emailman
2015-06-11 15:03:26...dropping table emailman
2015-06-11 15:03:26...creating table emailman
2015-06-11 15:03:26...creating Relationship Meta for EmailMan
2015-06-11 15:03:26...processing table schedulers
2015-06-11 15:03:26...dropping table schedulers
2015-06-11 15:03:26...creating table schedulers
2015-06-11 15:03:26...creating Relationship Meta for Scheduler
2015-06-11 15:03:26...processing table job_queue
2015-06-11 15:03:26...dropping table job_queue
2015-06-11 15:03:26...creating table job_queue
2015-06-11 15:03:26...creating Relationship Meta for SchedulersJob
2015-06-11 15:03:26...processing table contacts
2015-06-11 15:03:26...dropping table contacts
2015-06-11 15:03:26...creating table contacts
2015-06-11 15:03:26...creating Relationship Meta for Contact
2015-06-11 15:03:26...processing table accounts
2015-06-11 15:03:26...dropping table accounts
2015-06-11 15:03:26...creating table accounts
2015-06-11 15:03:26...creating Relationship Meta for Account
2015-06-11 15:03:26...processing table opportunities
2015-06-11 15:03:26...dropping table opportunities
2015-06-11 15:03:26...creating table opportunities
2015-06-11 15:03:26...creating Relationship Meta for Opportunity
2015-06-11 15:03:26...processing table email_templates
2015-06-11 15:03:26...dropping table email_templates
2015-06-11 15:03:26...creating table email_templates
2015-06-11 15:03:26...creating Relationship Meta for EmailTemplate
2015-06-11 15:03:26...processing table notes
2015-06-11 15:03:26...dropping table notes
2015-06-11 15:03:26...creating table notes
2015-06-11 15:03:26...creating Relationship Meta for Note
2015-06-11 15:03:26...processing table calls
2015-06-11 15:03:26...dropping table calls
2015-06-11 15:03:26...creating table calls
2015-06-11 15:03:26...creating Relationship Meta for Call
2015-06-11 15:03:26...processing table emails
2015-06-11 15:03:26...dropping table emails
2015-06-11 15:03:26...creating table emails
2015-06-11 15:03:26...creating Relationship Meta for Email
2015-06-11 15:03:26...processing table meetings
2015-06-11 15:03:26...dropping table meetings
2015-06-11 15:03:26...creating table meetings
2015-06-11 15:03:26...creating Relationship Meta for Meeting
2015-06-11 15:03:26...processing table tasks
2015-06-11 15:03:26...dropping table tasks
2015-06-11 15:03:26...creating table tasks
2015-06-11 15:03:26...creating Relationship Meta for Task
2015-06-11 15:03:26...processing table users
2015-06-11 15:03:26...processing table users
2015-06-11 15:03:26...processing table currencies
2015-06-11 15:03:26...dropping table currencies
2015-06-11 15:03:26...creating table currencies
2015-06-11 15:03:26...creating Relationship Meta for Currency
2015-06-11 15:03:26...processing table tracker
2015-06-11 15:03:26...dropping table tracker
2015-06-11 15:03:26...creating table tracker
2015-06-11 15:03:26...creating Relationship Meta for Tracker
2015-06-11 15:03:26...processing table import_maps
2015-06-11 15:03:26...dropping table import_maps
2015-06-11 15:03:26...creating table import_maps
2015-06-11 15:03:26...creating Relationship Meta for ImportMap
2015-06-11 15:03:26...processing table users_last_import
2015-06-11 15:03:26...dropping table users_last_import
2015-06-11 15:03:26...creating table users_last_import
2015-06-11 15:03:26...creating Relationship Meta for UsersLastImport
2015-06-11 15:03:26...processing table config
2015-06-11 15:03:26...dropping table config
2015-06-11 15:03:26...creating table config
2015-06-11 15:03:26...creating Relationship Meta for Administration
2015-06-11 15:03:26...processing table upgrade_history
2015-06-11 15:03:26...dropping table upgrade_history
2015-06-11 15:03:26...creating table upgrade_history
2015-06-11 15:03:26...creating Relationship Meta for UpgradeHistory
2015-06-11 15:03:26...processing table vcals
2015-06-11 15:03:26...dropping table vcals
2015-06-11 15:03:26...creating table vcals
2015-06-11 15:03:26...creating Relationship Meta for vCal
2015-06-11 15:03:26...processing table versions
2015-06-11 15:03:26...dropping table versions
2015-06-11 15:03:26...creating table versions
2015-06-11 15:03:26...creating Relationship Meta for Version
2015-06-11 15:03:26...processing table roles
2015-06-11 15:03:26...dropping table roles
2015-06-11 15:03:26...creating table roles
2015-06-11 15:03:26...creating Relationship Meta for Role
2015-06-11 15:03:26...processing table documents
2015-06-11 15:03:26...dropping table documents
2015-06-11 15:03:26...creating table documents
2015-06-11 15:03:26...creating Relationship Meta for Document
2015-06-11 15:03:26...processing table document_revisions
2015-06-11 15:03:26...dropping table document_revisions
2015-06-11 15:03:26...creating table document_revisions
2015-06-11 15:03:26...creating Relationship Meta for DocumentRevision
2015-06-11 15:03:26...processing table fields_meta_data
2015-06-11 15:03:26...dropping table fields_meta_data
2015-06-11 15:03:26...creating table fields_meta_data
2015-06-11 15:03:26...creating Relationship Meta for FieldsMetaData
2015-06-11 15:03:26...processing table inbound_email
2015-06-11 15:03:26...dropping table inbound_email
2015-06-11 15:03:26...creating table inbound_email
2015-06-11 15:03:26...creating Relationship Meta for InboundEmail
2015-06-11 15:03:26...processing table saved_search
2015-06-11 15:03:26...dropping table saved_search
2015-06-11 15:03:26...creating table saved_search
2015-06-11 15:03:26...creating Relationship Meta for SavedSearch
2015-06-11 15:03:26...processing table user_preferences
2015-06-11 15:03:26...dropping table user_preferences
2015-06-11 15:03:26...creating table user_preferences
2015-06-11 15:03:26...creating Relationship Meta for UserPreference
2015-06-11 15:03:26...processing table
2015-06-11 15:03:26...processing table email_addresses
2015-06-11 15:03:26...dropping table email_addresses
2015-06-11 15:03:26...creating table email_addresses
2015-06-11 15:03:26...creating Relationship Meta for EmailAddress
2015-06-11 15:03:26...processing table emails_text
2015-06-11 15:03:26...dropping table emails_text
2015-06-11 15:03:26...creating table emails_text
2015-06-11 15:03:26...creating Relationship Meta for EmailText
2015-06-11 15:03:26...processing table sugarfeed
2015-06-11 15:03:26...dropping table sugarfeed
2015-06-11 15:03:26...creating table sugarfeed
2015-06-11 15:03:26...creating Relationship Meta for SugarFeed
2015-06-11 15:03:26...processing table eapm
2015-06-11 15:03:26...dropping table eapm
2015-06-11 15:03:26...creating table eapm
2015-06-11 15:03:26...creating Relationship Meta for EAPM
2015-06-11 15:03:26...processing table oauth_consumer
2015-06-11 15:03:26...dropping table oauth_consumer
2015-06-11 15:03:26...creating table oauth_consumer
2015-06-11 15:03:26...creating Relationship Meta for OAuthKey
2015-06-11 15:03:26...processing table oauth_tokens
2015-06-11 15:03:26...dropping table oauth_tokens
2015-06-11 15:03:26...creating table oauth_tokens
2015-06-11 15:03:26...creating Relationship Meta for OAuthToken
2015-06-11 15:03:27...Begin creating Defaults
2015-06-11 15:03:27...insert defaults into config table
2015-06-11 15:03:27...Creating default users
2015-06-11 15:03:27...Creating default scheduler jobs
2015-06-11 15:03:27...Enable SugarFeeds
2015-06-11 15:03:27...Enable InsideView Connector
2015-06-11 15:03:27...Creating FTS logic hook
2015-06-11 15:03:27...populating the db with seed data
2015-06-11 15:03:27...Installation has completed *********


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