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Button for dropdown next to edit button not showing

Question asked by Cliff Stebner on May 18, 2015
Latest reply on May 18, 2015 by Cliff Stebner
When I pull up a record, like a contact; there is sometimes a down arrow button that pulls up a dropdown list (that is right next to the edit button).  This arrow button for the dropdown does not always appear.  Does anyone know how I can get this to show up all the time?