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Sugar Security Question
Question asked by
on May 12, 2015
on May 12, 2015 by Dan Kallish
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Our company is getting a "Your connection is not private" page when we try to log on to Sugar. Is there another company that has experienced this problem?
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May 12, 2015 3:05 PM
I have marked this post as private as your screenshot contains your instance's URL. It looks like you are accessing Sugar using
. Instead, you should be using
(notice the omission of www.).
I hope this helps!
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May 12, 2015 3:14 PM
Adding to Alex's post, the reason this occurs is because our SSL certificate, which makes the connection '
' and secure, rather than '
' and not secure, does not cover adding 'www.' to the URL used to access your On-Demand instance.
Advanced Support Engineer
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