AnsweredAssumed Answered

Want to Add Department field in Case detail page

Question asked by Raja Raja on May 9, 2015
Latest reply on Dec 22, 2016 by Anton Dyrdin
Hi Everybody,

I have Sugar CRM Community Edition 6.5.1 (Build 8408). 

In Case detail pages i can see department field below the Assigned To. My question is can we show the department of Case Created By user?

Also I want to retain the department as it is even though the case created user moved to another department?

Can we put the department field in search cases area in cases list page?

Outcomes