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Fresh install of Sugar 7.5.2.1 fails to get response from /rest/v10/metadata?type_filter=currencies API?

Question asked by Jérémi Joslin on May 8, 2015
Latest reply on May 9, 2015 by Dhaivat Naik

We've setup a brand new Sugar 7.5.2.1 Developer Edition instance on a new Digital Ocean droplet (Ubuntu 12.04 x64) following the instructions from this doc.

But when we try to access the home page, we get an empty failed response from the following API request

http://myserver/sugar-seven/rest/v10/metadata?type_filter=currencies%2Cfull_module_list%2Cmodules_info%2Chidden_subpanels%2Cjssource%2Cjssource_public%2Cordered_labels%2Cmodule_tab_map%2Cmodules%2Crelationships%2Cserver_info%2Cconfig%2C_override_values%2Cfilters%2Clogo_url&module_filter=&platform=base
               

On another instance hosted on Google Compute Engine, the same request takes 3 minutes before timing out.

http://myserver/sugar-seven/rest/v10/help returns OK.

  Any thoughts on where to start looking for issues?

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