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Enterprise 7.5: Unable to implement Email Archiving

Question asked by noah on Apr 27, 2015
Latest reply on Apr 27, 2015 by Daniel Cherrington
I receive the following error message:

An error occurred while attempting to communicate with the Email Archiving server, and the service could not be enabled: Failed to call back to the SugarCRM instance. 
Please try again or contact SugarCRM Support.