AnsweredAssumed Answered

Emails view in Lead & Account menu

Question asked by Ahmed Chreif on Apr 23, 2015
Latest reply on Apr 27, 2015 by Ahmed Chreif

I'm actually facing an issue about email archiving. Please excuse me if that subject was already discussed. At first sight it wasn't.

To be synthetic, I'm creating Leads and sending emails to them. I can see emails I sent in Leads Menu and email tab with no problem.

The fact is that after I convert Leads to Contacts and Accounts, I can't see emails I sent directly in Accounts Menu  and Emails Tab (global overview), I have to click on Lead Tab and Email.

Do you know why ? Is there a way to do it ? 

Thanks for your time and consideration.