AnsweredAssumed Answered

edit notification template for Tasks

Question asked by KarenV KarenV on Apr 16, 2015
Latest reply on Apr 21, 2015 by sergejk
Enterprise 7.5.0.1

I would like to edit the notification email that is sent out when a Task is assigned to a user. There are custom fields that I want the email to include. I know this kind of functionality is possible for custom modules (this knowledge is outdated so I'm not even sure if that's still possible.

If anyone has any ideas on how to edit the Notification email for out-of-the-box modules, please let me know!

If the email can't be edited, how can I disable it? My other option is for Sugar Workflows to send out an Alert email but I don't want 2 emails sent out (workflow and assignment). Is there a way to make the notification email not send?

Best,
KV

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