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E-mails Are Being Erased and Replaced in 7.5.1 Professional

Question asked by Andrew Lisi on Mar 20, 2015
Anyone experiencing this problem in 7.5.1 Professional: We upgraded to the latest Sugar version earlier this week and now we're noticing some odd behavior with emails. When we receive an email it shows up under the emails subpanel in a member account, which is normal. However, after we reply to that email it no longer shows up there and only our response shows there. After doing some research we found that the reply email actually replaces the content of the inbound email. I don't see anything about this in the Sugar release notes, is this a known issue? 

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