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Sugar v4 REST API connection failed error

Question asked by Jamie Riell on Mar 13, 2015
Latest reply on Mar 17, 2015 by Jamie Riell
We are intermittently receiving the following error when our web service calls the Sugar v4 REST API:
A  connection attempt failed because the connected party did not properly respond  after a period of time, or established connection failed because connected host  has failed to respond

This issue occurred a couple of times over the last two months against a Sugar 7.2.3 Professional Ondemand instance but now occurs many times throughout the course of the day starting last week.

Have there been any added security restrictions to the OnDemand instance that may be blocking API calls?  Are there any other firewall or IP security measures that have been added which would cause this?  Any help or feedback would be much appreciated.