AnsweredAssumed Answered

Can't access opportunities module

Question asked by BBCRM BBCRM on Mar 3, 2015
Latest reply on Mar 3, 2015 by BBCRM BBCRM
We are having an issue accessing the "Opportunities" module on our instance of Sugar (Professional, on-site, 7.1.5). When the module is selected, a page appears displaying the message: 

"Data not available. Page does not exist or you do not have permission to access this page."

However, this occurs for all users, including the administrator, so it seems to not be a permissions issue. Additionally, when the page initially opens you can see some of the opportunity data before it is replaced by the blank "Data not available" screen, so the data clearly exists.

We have tried restarting the system, doing a repair and rebuild, moving to different servers on-site, disabling logic hooks, and generally looking for the issue in the logs.  Still no luck.

Has anyone encountered this before?  Where do you suggest we look for the cause?