AnsweredAssumed Answered

Save Notes Fails Sometimes

Question asked by Renato Renato on Feb 25, 2015
Latest reply on Apr 27, 2016 by Lori Arce
Hi, we are using SugarCRM CE 6.5.14 and we are facing a big problem.

Sometimes, when a user is on a Account and he add a Note direct from subpanel, after user clicks on Save Button, Sugar reloads as the note was saved but the note wasn ́t appears on subpanel list and if I search on entirely Sugar inclusive direct on database, the note wasn ́t saved.

I didn ́t see anything on Sugar log, even when I put the log on INFO.

This issue occurs just sometimes not all the time.

Anyone knows what could be ?

Thanks

Outcomes