AnsweredAssumed Answered

Add file button not responding under activities when composing email

Question asked by fazlur.uddin@theaccessgroup.com on Feb 25, 2015
Latest reply on Feb 26, 2015 by fazlur.uddin@theaccessgroup.com

to replicate issue:



-log into acloud crm

 

-select existing contact or create new

 

-when in contact record scroll down to Activities sub section

 

-select the create task drop down menu

 

-then select compose email

 

-can enter subject and email message

 

-select the attach button

 

-ensure the attach tab is select and select 'add files' button

 

-nothing happens

   

this issue occurs in both i.e 11 and Chrome.

 

if sending standard email from main account and attaching files works fine.

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