AnsweredAssumed Answered

ondemand is telling us to go to store to download latest update

Question asked by Robert Reiber on Feb 18, 2015
Latest reply on Feb 18, 2015 by Alex Nassi

we are using sugar on demand. i thought part of that service  was to be upgraded to the current version. i recently started seeing a notice  when i logged in that there is a sugar update available and to go to the store  to download it. in the admin panel i see something similar. the item  "sugar updates" is in red and when i click on it i see that sugar is available and i need to go to the store to download it.
  is there something wrong with our account? years ago we had hosted our own  SugarCRM onsite but made the switch to sugar on demand. Please explain what is  going on.