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Sugarcrm WorkFlow Email Module

Question asked by dipti dipti on Feb 9, 2015
Latest reply on Feb 10, 2015 by dipti dipti
Hi,

I am using sugarcrm ce 6.5.

For email comes from email id which already exist in case module,i want to update status of case & want to send email notification to agent.

Using work flow http://support.sugarcrm.com/04_Knowledge_Base/02Administration/100Workflows/Changing_the_Status_and_... it is possible.
But CE does not support workflow.
Which work flow can help me to achieve my task ?
Thanks,
Dipti

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