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Send email notification on status change

Question asked by bmccarthy on Feb 3, 2015
Latest reply on Feb 5, 2015 by Maulik Shah
I have a custom module that we use to assign a sales-rep to an account record ("agent" one to many "accounts" relationship). When our deployment team completes an account setup, they change the account status to "complete". I'd like a notification to be sent to the sales-rep notifying them that the account setup is done. 

I am using CE and know that I need to use some logic hooks, but I have no idea how/where to tell it to do this or how to design the email template. 

Can someone help me out? 

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