News & Updates
Training & Certification
to create and rate content, and to follow, bookmark, and share content with other members.
E-Mail Configuration with Module Link
Question asked by
on Feb 3, 2015
on Feb 5, 2015 by Rolustech Rolustech
Show 0 Likes
I need to configure a E-Mail ID into Sugar Pro which should get attached to One Module and for every mail received there has to be a Ticket Auto repled. Pls Help with the Process of setup
No one else has this question
Mark as assumed answered
This content has been marked as final.
Show 1 comment
(Required, will not be published)
Feb 5, 2015 5:00 AM
This can't be configured simply from the front-end. You'll have to configure the email address in sugar, write up logic hooks for the emails module to generate cases for each new email and send an auto-gen reply to the email. You could also write up a scheduled task for this which is a better option.
Rolustech: SugarCRM Engineering
Ph (US): +1 - 310 - 492 - 5564
Ph (UK): +44 - 207 - 9938 - 524
Show 0 Likes
Retrieving data ...
Is that possible to send email in logichooks
Is there a way to configure a trigger such that when a new activity (call, meeting, task, note, etc.) is added in relation to another record (i.e. an opportunity record) the Date Modified on the related/parent (opportunity record) changes?
How to show message from after save logichook in sugarcrm 7.9
Delete document files but not metadata
Convert Probability(%) field in editable dropdown