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Can't seem to customize Email subpanel actions on Cases

Question asked by Francesca Shiekh on Feb 2, 2015
Latest reply on Feb 5, 2015 by Cédric Mourizard
I am trying to add custom "compose" email buttons on the Emails subpanel in Cases.
The problem is I can't get the buttons to appear.

Simply defining the 
                mysugar/custom/modules/Emails/clients/base/views/panel-top-for-cases-archived_emails/panel-top-for-cases-archived_emails.php
or
mysugar/custom/modules/Emails/clients/base/views/panel-top-for-cases/panel-top-for-cases.php in as suggested here 

http://urdhva-tech.blogspot.in/2014/06/how-to-add-subpanel-top-button-on.html
doesn't work

So I think I need to define the panel top in the subpanel layout viewdefs... in
mysugar/custom/Extension/modules/Cases/Ext/clients/base/layouts/subpanels/??

I don't think I'm fully understanding the new viewdefs for subpanels and I can't seem to find any detailed documentation about them.

Can anyone point me in the right direction, please?

thanks,

FrancescaS

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