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Backup problem

Question asked by Michael S on Feb 2, 2015
Using linux Mint 16 and sugar 6.1.4, I need to transfer sugar onto a new installation. When using backup via admin the backup stops with a timeout message. The sugar folder has 6.6 GB but the zip file never got over 2.1 GB and cannot be opened. Any ideas how I can correct this situation or how I could transfer sugarcrm to the new installation?

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