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SugarCRM & RingCentral - Need Some Help

Question asked by ryan@capitalnationwide.com ryan@capitalnationwide.com on Jan 30, 2015
Latest reply on Jul 12, 2017 by Ivica Nedeljkovic
Hello All!

I'm new to SugarCRM, I switched over from SalesForce... I am trying to figure out how to integrate Sugar & RingCental.

The way I have RingCental working is, Only inbound calls are made using my RC #. It rings to my iPhone. I would like to be able to have it so, once a call is made to my RC # it gets logged into Sugar (IE: Phone #, time of call and a name if there is one)

I see there are programs I can use, for lets say if I'm on my computer and making outbound calls. But thats not what I'm looking for.

Any ideas?

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