AnsweredAssumed Answered

Email sent via Sugar Client doesn't  go into sent folder for Office 365 server.

Question asked by aglozier on Jan 25, 2015
I configured the Sugar email client for our Office 365 email server.  Send /receive works and the contents of monitored folders display correctly.  However email sent doesn't go into the folder on the server that I selected in the email settings.  Deleted times correctly go into the folder I selected.

I tried using different folders but that doesn't help.  A different IMAP email client works correctly with sent items and the same folder.  I setup a Gmail account and Sugar correctly files send email to the Gmail sent mail folder.

Any ideas on how to fix this?

We are using SugarCRM 7.5 Professional edition.

Outcomes