AnsweredAssumed Answered

Not able to view records in detail view when accessing record from list view

Question asked by jlabuelo on Jan 13, 2015
Latest reply on Jan 14, 2015 by Rolustech Rolustech
Hi there

Something strange is happening to us. We have an instance with Windows Server 2003 and PHP 5.2.9, where we have an apache server running a SugarCRM CE 6.5.

When we go to the contacts list view and we select one contact to check the data in Detail View... the Detail View appears empty, only the Module-Menus and the footer is visible.

However if we go to the Calls detail view of  a call related to a contact, and we click to the Contact related to the call... then the Contact Detail View for this contact works fine.

Is there any reason why we are not able to go directly from Contacts List View to Contact Detail View??

No error appears in the log files nor browser and in php.ini the "Display Errors" is set to Off.

Any ideas please??